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Why choose HGH?

10 Keys to Customer Service

Posted: 28th Jun 2016 by Julia O'Connor Business Builder Forum, Event
10 Keys to Customer Service

10 Keys to Customer Service Seminar


Stay ahead of your competitors with outstanding customer service. 

Join our 10 Keys to Customer Service Seminar.

Customer service is key to every business that wants to grow and ensure that the people who matter most keep coming back.

But customer service isn’t simply about impressing them now and again – it has to be consistent.


Practical and proven ideas for success

Join us for the next Business Builder Forum where we will show you:

  • what you can do to acquire more customers in the first place
  • what you can do to persuade them to spend more money
  • how to guarantee that they stay as your customers.
  • with proven examples and 10 principles of fantastic customer service you’ll get a real understanding of how to keep your customers for a lot longer. 

Come along for simple ideas that really will make a difference. And that’s a promise! 

Meet like-minded people

As one of the region’s leading accountancy firms, we launched the business builder forum to give access to the insights and experience of other local business owners and entrepreneurs who face the same challenges that you do.

  • Learn their success secrets – and use them to make your business more successful
  • Discover practical solutions to business problems
  • Create an action plan for building your business profitably

Don’t just take our word for it…

“Excellent, very friendly and welcoming”

“Well organised, good quality of attendees & informal”

“Lots of good material, well pulled together.”

“An interactive meeting where the guests are at ease and willing to share ideas”.

For more testimonials to persuade you… click here


How to book

It all happens on Wednesday 20 July 2016 at Middlethorpe Hall in York. We start at 7.45 am finish by 9.30am, so you’ll still have time for a full day at work!

The fee for the seminar is £30 + vat, which includes breakfast. If you would like to book, please click here, contact Julia O’Connor on 01904 655202 or


Image courtesy of 89studio at